Login, Payment, Customer Service

My Bankers Life Account

  • Sign up or register for a Bankers Life account and get your financial house in order
  • Visit to begin
  • Internet access is required

You must be 18 years of age or older and a legal resident of the United States to register.

Issues registering? Please get in touch with them Monday through Friday at (800) 621-3724 between 8 a.m. and 6 p.m. ET if you have any questions or concerns.

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You can make a payment without registering for an account. Please use the guest payment tab. The processing of this payment may take up to 3 business days from your requested payment date. Customer Service?

  • Dial toll-free 1-800-621-3724 between 8 a.m. to 6 p.m. ET
  • Mail: P.O. Box 1938 Carmel, IN 46082-1938
  • Fax: 312-324- 5060

Payment Addresses

Mail premium payments to the following address:

  • BANKERS LIFE AND CASUALTY P.O. Box 371836 Pittsburgh, PA 15250-7836
  • COLONIAL PENN MEDICARE SUPPLEMENT POLICIES P.O. Box 371893 Pittsburgh, PA 15250-7893
  • BANKERS CONSECO LIFE INSURANCE P.O. Box 371848 Pittsburgh, PA 15250-7848

Phone Numbers


The above numbers are available from 8 am to 8 pm from Monday to Friday Eastern Time.

Bankers Life Policies are underwritten by Bankers Life and Casualty Company (Chicago, IL), Colonial Penn Life Insurance Company (Philadelphia, PA), and in New York, Bankers Conseco Life Insurance Company (Jericho, NY).

What is needed to make a payment online?

  • Policy number
  • First and last name
  • Birthday (i.e., date of birth)

Bankers Life Claim Information

  • Most claims are received electronically from Medicare, and we pay them automatically.
  • If you need to send a claim in, please submit a copy of the Medicare Explanation of Benefits form (EOMB) with the patient’s full name and policy number at the top where there is less Medicare preprinted information.

BCLIC is authorized to sell insurance in New York. Administrative office: Chicago, Illinois.

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