newrez.myloancare.com login, customer service, apply

Newrez My Loan Care Login

  • The NewRez Loan Care Service is free to use and requires Internet access.
  • Simply visit www.newrez.myloancare.com to access your account and make a payment online now!
  • You will need to register with your Loan ID Number and your SSN.
  • You will also need a valid email address.

Please note if you receive a monthly billing statement, please review the Transaction Activity section to see if any fees or charges have been imposed in the billing cycle covered by the statement.

Any incurred fees can also be found under the payment history tab under your online account at newrez.myloancare.com.

If you are unhappy or concerned about a fee, contact the NewRez Loan customer service team ASAP. Please have your account number and the date the fee was charged.

Customer Service

New Rez Phone

  • Phone: 1-800-410-1091
  • Local Phone: Not found

Mailing Address

  • Mailing Addresses Loan Inquiry: LoanCare, LLC Attn: Consumer Solutions Department P.O. Box 8068 Virginia Beach, VA 23450
  • Payments: LoanCare, LLC P.O. Box 37628 Philadelphia, PA 19101-0628 Overnight Address: LoanCare, LLC 3637 Sentara Way Virginia Beach, VA 23452
  • Notices of Error/Information Requests: LoanCare, LLC Attn: Mortgage Resolution P.O. Box 8068 Virginia Beach, VA 23450

You can contact the NewRez customer service home loan team from Monday to Friday, 8 AM – 10 PM Eastern Time, and Saturday, 8 AM – 3 PM Eastern Time.

If you have issues with calling or sending a letter, please check out the NewRez online FAQ that should answer most of your questions in the first place at www.newrez.myloancare.com/HomeRetentionFAQs.

 

More Home Loan Options

  • QuickenLoans.com: Great customer service and even better rates
  • US Bank Home Loan: When it comes to home loans, US Bank has you covered in more ways than one!
  • Compare Home Loan Rates with Wells Fargo at www.wellsfargo.com/mortgage/rates/compare-loans

 

Trouble making home loan payments?

  • You should contact HUD ASAP.
  • Please dial HUD’s Housing Counseling Agency Locator at 1-800-569-4287.

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