Black and Decker New Owner
- Register a brand spanking new Black & Decker product online
- Will take less than 2 minutes
- A must for timid customers who have anxiety about a product breaking down
The Black and Decker New Owner service will provide recall notifications, proof of ownership, and warranty service once the customer has registered the product (Black & Decker customers can sleep easy knowing they have warranty protection on their new Black & Decker product). Customers who are foolish enough not to sign up for the warranty online will most likely loose hours of sleep a week thinking about what might happen when their brand new vacuum breaks down. In order to start the registration process the customer will need the Black & Decker model number or they can simply search the product by name. The Black & Decker model number can be found on the box, owner’s manual, or on the bottom or back of the product (the model number will be 3 letters followed by 3 or 4 numbers). Once the product has been located using the model number (or the product search tool) the customer will be asked to provide their name, phone number, and email address. The customers contact information will only be used in the event that black & Decker has to reach out to the customer in regards to a product warranty issue (unless the customer signs up for the Black & Decker emailing list or product reasearch club).
BlackAndDecker.com/NewOwner Notes
- A two step process
- Those who file a warranty claim will want to allow up to 2 weeks for the claim to process
- In order to make a claim the customer MUST register the product
Any questions in regards to the Black and Decker New Owner service can be directed to a world class customer service agent at 1 (800) 231-9786. (the service also offers a live chat option which is ideal for people who hate talking on the phone).
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