PGE My Energy
- Access a users Pacific Gas and Electric account online
- Provides current account alerts
- A free service from the Pacific Gas and Electric Company
The PGE My Energy service allows a user to pay a bill, report an outage in their area, start or cancel service, sign up for paperless statements (save the trees!), make a payment arrangement (usually used by those who are having trouble pay bills), get payment assistance, or report an emergency. The service is free for all customers and requires a short registration process for new customers. The most commonly used feature of the PGE My Energy service is the ability to pay a bill. PGE accepts all major credit cards and customer can also link their checking account in order to pay down and gas and electric bill. All customers should set up auto recurring payment so they never miss a payment due date. Please note the auto payment option is only available for linked checking account (credit cards cannot be used to set up auto recurring payments). Creating an account will also allow the customer to track their energy/gas usage history (this is a cool tool to help consumers cut back on usage during peak times), compare rate options, and view recent payments.
What type of account alerts are available via the PGE My Energy service?
- Power outage updates affecting a given area
- Payment due dates
- Service appointment reminders
Any questions in regards to the PGE My Energy online service can be directed to 1-800-743-5000 or those looking to reach the firm by mail can write to the PGE head office at: Pacific Gas and Electric Company P.O. Box 997300 Sacramento, CA 95899-7300. Those who are Agricultural customers should call 1-877-311-3276 from Monday-Saturday between the hours of 7 a.m. – 9 p.m.. Those who are about to dig are required to contact the Pacific Gas and Electric Company at 811 prior to open the ground up.