– Billing Customer Service Guide

  • Pay a Franciscan Alliance Health Services, Inc. bill
  • Visit to make a payment
  • An Internet connection is required
  • You must have a credit card in good standing to make a payment
  • Information is only accessible via this website for 60 days after the account is paid in full

Any questions regarding Franciscan Alliance Health Services, Inc. Billing Customer Service Information can be directed to 1-866-903-0436.

You can also pay a bill over the phone by dialing 1-866-903-0436 (available 24 hours a day 7 days a week).

Pay by mail? You bet ya!

Send a check to the payment address on your billing statement.

If you are having issues paying a bill, please see a financial counselor at the hospital/facility where your services were performed.

Medical Services Billing (more than one)

Any physicians or other providers will bill separately for their services. Depending on your care at Franciscan Alliance, you may receive a bill from the following:

  • a radiologist who reads your X-ray or mammogram
  • an emergency room physician
  • anesthesiologist or surgeon
  • pathologist
  • other physician specialties

Billed to the wrong insurance?

Call the Central Business Office at 1-866-903-0436. Hours are Monday – Friday 8 am – 6:30 pm ET / 7 am – 5:30 pm CST, and we will update your insurance to re-file.

Franciscan Health Lafayette East 1701 South Creasy Lane Lafayette, IN 47905  – (765) 502-4000.

Popular Locations

  • Franciscan Health-Crown Point 1201 South Main Street Crown Point, IN 46307 – (219) 738-2100
  • Franciscan Health Hammond 5454 Hohman Avenue Hammond, IN 46320 – (219) 932-2300

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  • Phone: 1-866-903-0436
  • Phone:  1-877-285-6920; TTY: (877) 893-8199
  • Franciscan Health Carmel 12188-B North Meridian Street Carmel, IN 46032-4840
  • 317-705-4500

Any disputes in regards to billing issues can be directed to 1-866-903-0436 for assistance.

The above number is available Monday to Friday 8 am – 6:30 pm ET / 7 am – 5:30 pm CST.

Billing Customer Service Website

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