Login, Customer Service Login

Manage your Brooks Brothers credit card account online, at any time, using any device, or you can apply for a Brooks Brothers credit card now.

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Visit to login or register online. Please note you will need the Brooks Brothers credit card number to sign in or register.

The Brooks Brothers card is open to anyone in the United States who is 18 years of age or older and has a good to excellent credit score.

If you need to make a payment regarding your BB credit card balance and you want to do so by mail, please write to Brooks Card Payments P.O. Box 9001006 Louisville, KY 40290-1006 (include proper postage).

Customer Service

  • Toll-Free: 1-888-276-1229 Monday through Sunday, 7 am to 11 pm CT
  • Technical Assistance: 1-855-447-6756
  • Outside the U.S., Canada, and Puerto Rico, Phone Number: 1-423-477-6512
  • Brooks Card Payments P.O. Box 9001006 Louisville, KY 40290-1006 PO Box 70602 Philadelphia, PA 19176-0602
  • Brooks Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213

What is needed to register a Brooks Brother Credit Card?

  • Name as it appears on the card
  • Cardholders SSN
  • Phone number

To register the card the cardholder must agree to receive a telephone call, voice message, or text message at the number selected to receive my Identification Code for this transaction. Reminder: Normal cellphone charges may apply for delivery of this Identification Code.

Card Benefits

  • 20% off Brooks Brothers purchases (made within the first 30 days of opening an account)
  • $50 off purchases of $200 or more
  • Free return shipping
  • You will automatically be enrolled in the Brooks Brothers rewards program

What are My Brooks Rewards?

My Brooks Rewards is Brooks Brothers’ customer loyalty program featuring rewards and exclusive member-only benefits designed to recognize and reward members for shopping at Brooks Brothers stores (excluding Airport stores), through our catalogs and website, regardless of how you choose to pay.

Please note you will only earn reward points when making purchases with the Brooks Brothers Mastercard Platinum. If you pay with cash or check you will NOT earn points.

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