- Provide helpful feedback in regards to a Race Trac purchase
- The survey is powered by InMoment
- All customer information will be kept confidential and used collectively to help improve customer service
The Tell Race Trac survey should take about 5 minutes to complete and upon completion the customer will receive a coupon code that can be used on a future visit to Race Trac. The survey is available in English or Spanish and customers will need to provide the store number in order to begin (please note the store number will be 3 digits long and will be located at the top of the Race Trac receipt). In order to complete the Tell Race Trac survey customers will also have to provide the date of visit, dollar amount spent (i.e. $23.89), and the time of visit. Customers will then be asked to provide what was bought on the visit (i.e. fuel, merchandise, both) and the transaction number. Towards the end of the survey customers will be given a chance to type in their own words how Race Trac can improve (customers are encouraged to be brutally honest with their suggestions but please refrain from using curse words). At the end of the survey customers will have the option to provide demographic information but this is not required to receive the survey coupon. Once all questions have been answered the customer will be presented with the Tell race Trac coupon code which will be 4 digits long and only one is allowed to be used per visit.
RaceTrac Petroleum, Inc.,
- Atlanta-based gas and convenience store
- Founded in 1934
- Operates 670 locations with more than 7000 employees
RaceTrac was founded in St. Louis, MO by the legendary Carl Bolch Sr.. Today the corporate office can be found at 3225 Cumberland Blvd., Ste. 100 Atlanta, GA 30339 and reached by phone by calling 1-770-431-7600. Any questions regarding real estate issued with RaceTrac can be directed to Real Estate Dept PO Box 105035 Atlanta, GA 30348 or simply call 770-431-7600 (please do not call this number with questions about the Tell RaceTrac survey).